How it works · Ontario · Virtual
How care works at Fitra Health
Your symptoms are unique. Your care should be too. Here's the whole path, from the first call to ongoing check-ins, with nothing hidden.
Not sure if naturopathic care is for you?
Five steps, no surprises.
- 01A free 10-minute call. Tell a Naturopathic Doctor what's going on and hear, honestly, whether this is right for you. No card, no obligation.
- 02Your first appointment, 60 minutes. Your goals, the whole history in one place, what you've tried, what you're doing now, and your diet, supplements and medications. You leave with a map of what's likely driving your symptoms, a starter plan to begin the same day, and any lab requisitions.
- 03Targeted lab work, where needed. Run it at LifeLabs or Dynacare on your own time. Standard tests ordered through your family doctor are usually covered by OHIP; the rest is passed through at cost and quoted first.
- 04Your personalized care plan. A focused follow-up once your body has responded and results are in. Your Naturopathic Doctor reads them against your story, not just whether numbers are in range, and adjusts the plan: diet, supplements where there's a reason, lifestyle, and the next check-in.
- 05Ongoing monitoring. Short check-ins to see what's working and adjust what isn't. You decide how far to go.
What an appointment looks like.
You book a time and get a secure video link by email. Phone works too. Your Naturopathic Doctor sees you from wherever you are in Ontario, and lab requisitions, plans and receipts arrive by email afterward. Have your medication and supplement list handy, and any results you already have.
Appointments are PHIPA-compliant. Nothing about your care is shared outside the people providing it.
What people ask before their first visit.
How soon can I be seen?
Free calls are usually available within a day or two, and first appointments within days. There's no waitlist.
What should I prepare for the first appointment?
Any results you already have, your medication and supplement list, and a rough idea of your goals. A short symptom log helps but isn't required.
Do you replace my family doctor?
No. Naturopathic care works alongside your physician or specialist. We ask for the results you already have, share what we find when it's useful, and tell you plainly when something needs a physician first.
Can a Naturopathic Doctor order lab tests?
Yes. Naturopathic Doctors in Ontario can requisition many blood and stool tests through licensed laboratories, and specialty tests through accredited labs. You pay the lab fee at the lab's price, quoted before anything is ordered.
Is naturopathic medicine covered by OHIP or insurance?
OHIP doesn't cover naturopathic visits. Most workplace and private extended health plans do, up to an annual maximum. We bill through TELUS eClaims where your insurer is on the network and issue an insurance-ready receipt where it isn't. Visits are HST-exempt and may qualify for the medical expense tax credit.
Do I need a referral?
No. You book directly. Bring any results you already have and your Naturopathic Doctor starts from there rather than repeating work.
Not sure if this is right for you?
Take the two-minute quiz and get an honest read on whether naturopathic care is for you. If it looks like a fit, book a free call with a Naturopathic Doctor from there. Both are free.